Privacy & Policy

BoldBites.shop Privacy Policy for Household & Kitchen Products

At BoldBites.shop, your privacy and security are our top priorities. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect two types of information:

1.1 Personal Information

When you place an order, create an account, or interact with our website, we may collect personal information, including:

• Name
• Email Address
• Phone Number
• Billing and Shipping Address
• Payment Information (e.g., credit card details)

1.2 Non-Personal Information

We may also collect non-personal information that helps us improve our services and website functionality, such as:

• Browser Type and Version
• Device Information
• IP Address
• Website Usage Data (e.g., pages visited, time spent on our website)

2. How We Use Your Information

We use the information we collect to provide a better shopping experience and improve our services:

• Order Processing: To process and fulfill your orders, including shipping, billing, and customer service.
• Customer Support: To respond to inquiries, requests, and provide assistance.
• Personalization: To tailor product recommendations and marketing offers based on your preferences and past purchases.
• Transaction Security: To process payments securely and prevent fraud.
• Marketing Communications: To send you newsletters, promotions, or product updates, if you have opted in. You can opt-out of these communications at any time.
• Website Improvement: To analyze user behavior and improve website functionality, product offerings, and user experience.

3. How We Protect Your Information

We take reasonable steps to ensure the security of your personal information, including:

• Encryption: We use secure encryption protocols (SSL) to protect sensitive information during transmission.
• Data Storage: Your personal data is stored in secure databases protected by firewalls and other security measures.
• Access Control: Access to personal information is restricted to authorized personnel only, and we ensure proper training for handling sensitive data.
• Payment Security: All payment information is processed through secure payment gateways, and we do not store sensitive payment details (e.g., credit card numbers).

4. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your personal information with trusted third-party service providers who assist in processing orders, delivering products, or providing other services. These providers are contractually obligated to protect your data and use it only for the purposes specified.
• Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or to protect the rights, property, or safety of BoldBites.shop, our customers, or others.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience:

• Cookies: Small text files that are stored on your device to remember preferences, login information, and track website usage. You can adjust your browser settings to block or delete cookies, but this may impact your ability to use some features of our website.
• Analytics: We use third-party tools like Google Analytics to analyze website traffic and behavior. These tools collect anonymous data to help us improve our services and user experience.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct or update any inaccurate or incomplete information.
• Deletion: You may request the deletion of your personal information, subject to certain legal and contractual obligations.
• Opt-out: You can opt-out of marketing communications by clicking the “unsubscribe” link in our emails or by contacting us directly.

7. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to remove that information from our records.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or through a notice on our website. We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

• Email: privacy@boldbites.shop
• Business Hours: Monday to Friday, 9:00 AM - 6:00 PM

Thank you for trusting BoldBites.shop with your personal information. We are committed to ensuring your privacy and providing you with a secure and enjoyable shopping experience.