Shipping Policy

BoldBites.shop Shipping Policy for Household & Kitchen Products

Thank you for shopping with BoldBites.shop! We are committed to providing you with a seamless shopping experience, and our shipping policy outlines the process, costs, and estimated delivery times for the products you purchase. Please review the details below for all information regarding shipping.

1. Shipping Areas

We currently offer shipping to the following areas:

• Domestic Shipping: We ship within [Country Name] to most locations. Delivery times and costs may vary depending on your address.
• International Shipping: We also ship internationally to select countries. Please check our international shipping page for a list of available countries.

2. Processing Time

• Order Processing: All orders are typically processed within 1-2 business days after payment confirmation. Please note that orders placed on weekends or holidays will be processed on the next business day.
• Customized or Personalized Products: Orders with customized or personalized items may require additional processing time, typically 3-5 business days.

3. Shipping Methods & Delivery Times

We offer several shipping methods to meet your needs. The shipping time will depend on the shipping method you select at checkout and your delivery location.

• Standard Shipping:

  • Estimated delivery time: 5-7 business days.
  • Available for most domestic locations.

• Expedited Shipping:

  • Estimated delivery time: 2-4 business days.
  • Available for most domestic locations for an additional fee.

• International Shipping:

  • Estimated delivery time: 7-14 business days, depending on the destination country.
  • Delivery times may vary based on customs processing and international shipping logistics.

Please note that delivery times are estimates and may vary due to factors such as weather, holidays, or other unexpected delays.

4. Shipping Costs

• Domestic Shipping: Shipping costs for domestic orders are calculated at checkout based on your shipping address and the selected shipping method.

  • Standard Shipping: Free on orders over [Insert Amount] (if applicable).
  • Expedited Shipping: The cost will be calculated at checkout based on the weight and destination of the order.

• International Shipping: International shipping rates vary depending on the destination country and the weight of the order. The shipping cost will be displayed during checkout.

5. Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment through our carrier's website. If you did not receive a tracking number, please contact our customer service team for assistance.

6. Shipping Restrictions

• We cannot ship to P.O. Boxes or military addresses (APO/FPO). Please provide a physical address for delivery.
• Some products may have restrictions on shipping to certain regions due to local regulations or product availability. If this applies to your order, our customer service team will contact you.

7. Damaged or Lost Shipments

• If your order is damaged during shipping, please contact us immediately. We will work with you to resolve the issue, which may include issuing a refund, replacement, or credit. Please retain all packaging materials and damaged goods for inspection.
• If your order is lost in transit, please contact our customer service team. We will initiate an investigation with the carrier and assist you in resolving the issue.

8. Customs & Import Duties (For International Orders)

• Customs Fees: International shipments may be subject to customs fees, taxes, or import duties, which are determined by the destination country. These fees are the responsibility of the customer and are not included in the shipping charges.
• Customs Delays: Occasionally, international shipments may be delayed due to customs processing. We are not responsible for any delays caused by customs clearance.

9. Changes to Shipping Information

If you need to change your shipping address or modify the details of your order after it has been placed, please contact us as soon as possible. We will make every effort to accommodate changes before the order is shipped, but once the order has been dispatched, we may not be able to make adjustments.

10. Customer Service

If you have any questions or concerns about shipping, please don’t hesitate to reach out to our customer service team:

• Email: support@boldbites.shop
• Business Hours: Monday to Friday, 9:00 AM - 6:00 PM

Thank you for choosing BoldBites.shop! We appreciate your business and are committed to getting your products to you in a timely and secure manner.